TAMIA HUB

How Can We Assist You?

Our dedicated support team is ready to help with registration, idea submission, technical issues, or any other inquiries.

Account & Registration

Help with creating accounts, verification, and profile management.

Idea Management

Guidance on submitting, editing, and managing your ideas.

Events & Mentorship

Support for event registration and mentor matching.

Technical Support

Help with technical issues, bugs, and platform navigation.

Support team helping users

Frequently Asked Questions

Go to the Register page, fill in your basic information (first name, last name, phone, email), then provide your university details including registration number, institution, and course/program. You'll receive your login credentials via email and SMS.
After logging in, go to your dashboard and navigate to "My Ideas" section. Click on "Submit New Idea" and fill in the required details including title, description, category, tags, and upload any supporting documents or images. Once submitted, your idea will be reviewed by our team.
Ideas are reviewed by our team of admins and mentors who evaluate submissions based on innovation, feasibility, and potential impact. You'll receive notifications about the status of your idea and any feedback provided.
Once your idea is approved and set to public, it appears in the Explore Ideas section. Investors can browse, search, and filter ideas by category. They can view your idea details and contact you directly through the platform.
Yes! We take data security seriously. We use role-based access control, HTTPS encryption, and strict privacy policies to protect your information. Your data is only shared with authorized users (admins, mentors, investors) based on your privacy settings. Read our Privacy Policy for more details.
Yes, you can edit your idea at any time before it is approved. After approval, you can still make updates, but major changes may require re-approval. To edit, go to your dashboard, find your idea, and click the "Edit" button.
On the idea detail page, you'll find options to express interest in mentorship or investment. For mentors, click "Become a Mentor" and for investors, click "Become an Investor". You can also send direct messages through the platform's messaging system.
On the Login page, click on the "Forgot Password?" link. Enter your registered phone number or email address, and you'll receive a verification code to reset your password. Follow the instructions to create a new password.

Still Need Help?

Can't find what you're looking for? Our support team is just a message away.

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